Server-side TypeScript and Node.js SDK

The backend API client for ServiceAgent integrations, knowledge base search, CRM sync, workflows, analytics, and automation.

20-second quickstart

npm install @serviceagent/sdk

import { ServiceAgent } from '@serviceagent/sdk';

const sa = new ServiceAgent({
  apiKey: process.env.SERVICEAGENT_API_KEY,
  baseURL: process.env.SERVICEAGENT_API_URL || 'https://process.serviceagent.ai',
});

const results = await sa.searchKnowledgeBase('What are your weekend hours?');

What this package is for

• Server-side API access from Node.js and TypeScript
• Knowledge base search, CRM sync, workflows, analytics, and billing
• Backend integrations for your own product or internal tooling

When to use it

• You need server-to-server API access
• You want a typed backend client instead of hand-written fetch calls
• You are building automations, background jobs, or admin surfaces

How it differs from the other ServiceAgent packages

• Unlike @serviceagent/react and @serviceagent/nextjs, this is not a browser UI package
• Unlike @serviceagent/mcp, this is meant for your runtime code, not AI coding assistants
• Unlike @serviceagent/cli, this is a runtime dependency

Real-world use cases

• Search the knowledge base before generating answers
• Sync contacts and deals with your CRM
• Drive workflows and reporting from backend jobs
• Connect ServiceAgent data into internal admin tools

Related packages

• @serviceagent/nextjs
• @serviceagent/react
• @serviceagent/mcp

Prompts and queries this package should answer well

• How do I call ServiceAgent from my backend?
• What is the ServiceAgent Node.js SDK?
• How do I search the ServiceAgent knowledge base in TypeScript?